Account Manager Position Description provides essential details for:

• Primary functions – managing and growing customer accounts through relationship management and proactive service.
• Core competencies required – strong communication, negotiation, organisational skills, and commercial awareness.
• Relevant qualifications – experience in account management, sales, or customer service, with business-related qualifications preferred.
• Responsibilities – maintaining client relationships, identifying growth opportunities, preparing quotes, resolving issues, and managing account records.
• Key Performance Indicators – account retention and growth, achievement of sales targets, customer satisfaction, timely issue resolution, and accurate reporting.